Frequently Asked Questions

The manual scrub wand is a good cleaning tool for cleaning lightly soiled carpet.  When cleaning more heavily soiled carpet, the wand becomes a ‘beast of burden’.  Cleaning results depend upon the strength, stamina, and technique of the person working the wand.  Cleaning heavily soiled carpets with a scrub wand is ‘hard labor’.  The repetitive motion of scrubbing back and forth is extremely strenuous and fatiguing.  An individual can not scrub long enough to effectively clean your carpets.

First and foremost the Rotovac is an electric power scrubbing tool.  Comparing the Rotovac to a wand is like comparing a skill saw to a hand saw.  The Rotovac has converted a back and forth manual task to a much easier and more efficient rotary mechanized operation.  Which makes more cleaning passes per minute than is possible with a manual scrub wand.  In addition, the cleaning passes are from all directions rather than just back and forth.  This is what produces better cleaning results for you.

How long does it take for the carpets to dry?  Upholstery?
Typical dry times are from four to six hours for basic carpet cleaning to upwards of 24hrs for heavy pet spot treatments.  Upholstery should be dry within two hours.  Dry times can be affected by many factors including weather, humidity, and airflow.  PLEASE NOTE-  we can leave air movers over-night if dry carpets are urgently needed (e.g., movers delivering furniture, entertaining guests, etc).

Should I vacuum before Scientific Cleaning and Restoration arrives?
Since we often move furniture, we will vacuum and edge vacuum with our professional grade vacuum cleaner.  Vacuuming before we arrive will not reduce the service price.

Do you move furniture?
Yes, we will move as much furniture as possible and return it to its original position.  PLEASE NOTE- We offer 10% discount on vacant homes.

*Some exceptions include:  musical instruments, grandfather clocks, full china hutches, full bookshelves, entertainment centers, pool tables…our technicians reserve the right to make a judgment call.

Should I move anything?
Yes, you should remove from the areas being cleaned, all nick-knacks and breakables.

How long before I can walk on my carpet?
You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry.

Will you remove all my stains?
Defining the difference between a spot and a stain: a spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods (the foreign material is on or around the carpet fiber).  A stain is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods (the foreign material has penetrated into the fiber and has changed or damaged the fiber itself).   Some stains may be very difficult or impossible to remove.  We have an excellent success rate at restoring the carpet to like new condition.

Should I have a fabric protector applied after cleaning?
Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to restore the original stain resistance.  We use Scotchgard products.  Some manufacturers even require it as part of the warranty on the carpet.

My carpet is really old, or very heavily soiled- should I replace it?
With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first.  It is far less costly and may make a world of difference.  We offer free inspections.

 

Contact Scientific Cleaning and Restoration now for a free consultation!

Phone:  (281) 694-4727

Email: info@scientificcleaningandrestoration.com

3107 Ravens Lake Cir
League City, TX 77573
(281) 694-4727
www.scientificcleaningandrestoration.com

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